Privacy Policy

This Privacy Policy describes how Entrageek.com collects, uses, and shares your personal information when you visit or make use of the Entrageek platform.

WHAT INFORMATION DO WE COLLECT?

“Personal information” refers to any data that can be used, either directly or indirectly, to identify you. This also includes information that is anonymous on its own but can be linked with other data to identify an individual. Information that has been permanently anonymized or aggregated in such a way that it cannot be used to identify you is not considered personal information.

We collect and use personal information only where it is necessary to meet our legal obligations, operate our business, and provide you with the products and services you request.

Information may be collected when you register an account, place an order, subscribe to our newsletter, complete a survey, or otherwise interact with our website.

When registering or ordering, you may be asked to provide information such as your name, email address, mailing address, and phone number. You may also browse our website anonymously.

HOW DO WE USE YOUR INFORMATION?

The information you provide is used solely for the purposes for which it was collected and as permitted by applicable laws. Specifically, your information may be used to:

Personalize your shopping experience and better meet your individual needs
Improve our website, products, and overall customer experience
Enhance customer support and respond more effectively to inquiries
Process transactions, including payment handling and order fulfillment
Administer promotions, contests, surveys, or other website features
Send transactional or periodic emails, including order updates, service notifications, promotional content, and company news

LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION

If you are located in the European Economic Area (EEA), we process your personal information based on one or more of the following legal grounds under the General Data Protection Regulation (GDPR):

Your consent (Article 6(1)(a))
The necessity to perform a contract with you or take steps prior to entering into a contract (Article 6(1)(b))
Compliance with a legal obligation (Article 6(1)(c))
Our legitimate business interests, where such interests are not overridden by your rights and freedoms (Article 6(1)(f))

You may withdraw your consent at any time by contacting us at service@entrageek.com. Withdrawal of consent will not affect the lawfulness of processing carried out prior to withdrawal.

YOUR RIGHTS

We take reasonable measures to ensure your personal information remains accurate and up to date. You have the right to:

Access, correct, or delete your personal data
Restrict or object to certain processing activities
Receive your personal data in a structured, commonly used format
Request the transfer of your data to a third party, where technically feasible
Lodge a complaint with a relevant data protection authority

To protect your privacy and security, we may need to verify your identity before fulfilling your request. In some cases, applicable laws may permit or require us to deny certain requests.

To exercise any of your rights, please contact us at service@entrageek.com. We will respond within a reasonable timeframe.

HOW DO WE PROTECT YOUR INFORMATION?

You are responsible for maintaining the confidentiality of your account login details. We recommend using a strong, unique password and updating it regularly.

Entrageek.com implements appropriate security measures to safeguard your information. Sensitive and payment-related data is transmitted using Secure Socket Layer (SSL) technology and encrypted within our payment service providers’ systems. Access is restricted to authorized personnel only.

We do not store sensitive payment details such as credit card numbers on our servers after a transaction is completed.

Our website and servers are regularly scanned and monitored for security vulnerabilities to help ensure a safe online experience.

DO WE USE COOKIES?

Yes. Cookies are small files stored on your device that allow us to recognize your browser and remember certain information.

We use cookies to:

Remember items in your shopping cart
Save user preferences for future visits
Analyze site traffic and user interaction to improve our services

We may work with third-party service providers, such as Google Analytics, to better understand how visitors use our website. Google Analytics uses cookies to collect usage data, which helps us generate reports and improve website functionality. This data does not personally identify individual users.

Third-party tools or social media features (such as Facebook or Twitter sharing buttons) may also set their own cookies. We do not control these cookies and cannot access the information they collect.

You may disable cookies through your browser settings. Please note that disabling cookies may affect certain website features, though you may still place orders by contacting customer support at service@entrageek.com.

DO WE SHARE YOUR INFORMATION WITH THIRD PARTIES?

We do not sell, trade, or rent your personal information to outside parties. However, we may share information with trusted service providers who assist us with website operations, payment processing, order fulfillment, communications, or other business functions, provided they agree to keep such information confidential.

We may also disclose information when required to comply with the law, enforce our policies, or protect our rights, property, or safety, or that of others. Non-personally identifiable information may be shared for marketing, advertising, or analytics purposes.

DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law, including tax or accounting regulations.

THIRD-PARTY LINKS

Our website may occasionally contain links to third-party products or services. These external sites operate independently and have their own privacy policies. Entrageek.com is not responsible for the content or practices of these third-party websites.

TERMS AND CONDITIONS

Please review our Terms and Conditions for additional information regarding website use, disclaimers, and limitations of liability.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

CONTACT US

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

service@entrageek.com